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Document Services

Process loans faster with AI-driven automation.

Classify, sort, and track documents with speed and precision. With outsourced automation designed for today’s modern credit union lenders, teams of any size can handle higher volumes while maintaining high quality member service.
Benefits

AI-powered document stacking for credit unions

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Accelerate document review by systematically identifying and naming files.
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Keep partners informed by communicating document status to dealers in real time.

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Save time and reduce errors by reviewing and editing documents without opening each file.
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Avoid funding delays by instantly identifying and reporting missing documents.
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Maintain consistency by organizing loan documents to match specifications.

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Boost accuracy and confidence by validating key data and business rules before funding.

Give your team members the freedom to focus on what they do best: delivering excellent member service.

Seamless paper & digital document handling

Transform your consumer lending with solutions focused on efficiency, performance, and a modern borrower experience. Access an end-to-end loan and account origination system, best-in-class decision engine, and a deep network of integrations to power your lending operations.

Intuitive AI-powered automation
Intelligent document stacking blends human expertise with advanced AI to elevate your processing power. Scale operations, reduce friction, and deliver a faster and more reliable funding experience.
Success Story

20% reduction in funding time through automation

20%

reduction in funding time

“We used to have our staff take the funding package that came from the dealer into the system, print it out, stack it in the right order, and then rescan it in. It was a totally inefficient process. Now we have the [document] stacking tool [from Origence Lending Services]. When the docs come in, they handle stacking the documents in the order that our staff needs to review the deal quicker.”

Christopher Walsh

VP Consumer Lending, Product Management
FourLeaf Federal Credit Union

Services

More ways to strengthen your lending strategy

Extend your capabilities without overextending your team. Explore new opportunities to enhance your lending performance through strategic outsourcing solutions:
Loan processing services

Accelerate every loan.

Move from catching up to getting ahead with AI-powered processes and a team of experts who review, validate, and prepare loans for funding. Improve accuracy, compliance, and member satisfaction at any volume.
Underwriting services

Strengthen every lending decision.

Go from uncertainty to confidence with round-the-clock underwriting support tailored to your credit union’s guidelines. Make sound and fast lending decisions while serving more members, even during peak demand.

Call
services

Resolve every question faster.

Keep the loan line moving with dedicated call center support available during business hours, evenings, and weekends. Answer questions, resolve loan conditions, and win your partners’ trust with timely decisions.

Letter services

Deliver every lending message on time.

From welcome letters to counteroffers and adverse action notices, send timely communications that keep members informed. Support transparency, trust, and confidence throughout the lending process.

Turn hours of paperwork into minutes of processing.

Transform document chaos into clarity—so your team can focus on funding, not filing.