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System Maintenance

Origence routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 4 a.m. (PT). During this time, Origence systems are unavailable. Please note that system maintenance is not a release.

Special Notice: As part of our continued activities to increase the resiliency of our platforms, we will be adding additional Azure environments, and all systems will be periodically offline for failover testing on the dates below.

To prevent your credit union from being impacted during the changeover, please work with your internal IT teams to ensure that all relevant IP addresses are whitelisted by August 11, 2023. A complete list of our UAT and Production IP addresses and domains can be found in the Application Whitelist section of the Origence Help Center. If you whitelist by fully qualified domain names (FQDN) you do not need to make any changes.

Production Test Dates:

Integrations systems:


CUDL dealer portal:

arc OS (formerly known as Lending 360):

2023 Maintenance Schedule

Wednesday Dates

Saturday Dates


Origence®… a new brand for the future of lending

For 25 years CU Direct has helped deliver a better digital lending experience, increase efficiencies, and fuel growth. With a vision to create the ultimate origination experience, we introduced a new brand for financial institution technology and solutions—Origence. Our new Origence website is where the journey begins…

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