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Contact and Support

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Career Inquiries

General Inquiries

Client & Product Support Hours

Monday – Friday
4:30 a.m. PT – 6:00 p.m. PT
6:00 a.m. PT – 2:30 p.m. PT

Closed on Sundays

Closed on holidays:

Client Training

Compass is your resource for online training, product information and releases—all in one convenient location.

System Status

Check the current status and view updates of Origence systems.

Consumer LOS & Indirect Lending

System Maintenance

Origence routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 5 a.m.(PT).


Origence®… a new brand for the future of lending

For 25 years CU Direct has helped deliver a better digital lending experience, increase efficiencies, and fuel growth. With a vision to create the ultimate origination experience, we introduced a new brand for financial institution technology and solutions—Origence. Our new Origence website is where the journey begins…
Continue to Origence

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Join us for the Elevate Your Indirect Lending Webcast Series

You’re invited to an upcoming webcast series discussing best practices, refi solutions, outsourced loan processing options, and more topics that can help you elevate your indirect lending.
Register now

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