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Client & Product Support Hours

Monday – Friday
4:30 a.m. PT – 6:00 p.m. PT
6:00 a.m. PT – 2:30 p.m. PT

Closed on Sundays

Closed on holidays:

Client Training

Compass is your resource for online training, product information and releases—all in one convenient location.

System Status

Check the current status and view updates of Origence systems.

Consumer LOS & Indirect Lending

System Maintenance

Origence routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 5 a.m.(PT).


Origence®… a new brand for the future of lending

For 25 years CU Direct has helped deliver a better digital lending experience, increase efficiencies, and fuel growth. With a vision to create the ultimate origination experience, we introduced a new brand for financial institution technology and solutions—Origence. Our new Origence website is where the journey begins…

Continue to Origence


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The 3 steps to launching a successful indirect program

A “perfect storm” for high auto loan volume is coming—making now the opportune time for credit unions to set up an indirect lending program.

Learn the three essential steps you’ll need to take in our latest blog:


Read now