Your credit union's
growth engine, on demand.
Scale your lending without stretching your team or adding headcount. Serve more members, move loans faster, and keep service levels high—even in your busiest seasons, after hours, or over the weekends. With flexible outsourced lending support, you get expert coverage exactly when and how you need it.
The coverage you need. The service your members deserve.
From seasonal spikes to unexpected staff shortages, the demands on your lending team are only increasing. Your members expect quick approvals, regulators need accuracy, and every delay poses a risk to a valued relationship.
Origence helps your credit union stay ahead by connecting your team with the right people, technology, and expertise. Our outsourced lending services support every stage of your lending process—so your staff can stay focused on what matters most: growth and member service.
Why Origence Lending Services
Your lending power, elevated.
Meet rising member expectations and manage fluctuating loan volume with ease. Origence Lending Services integrates directly into your lending process—working within your systems, following your credit union’s policies, and upholding the same standards your members expect.
Whether you need overflow coverage during high-demand periods or full-service loan operations, our team helps you process more loans, more efficiently, without ever compromising quality.
After-hours, weekends, and holiday support
PTO support
Third-party platform support
Overflow coverage
Disaster recovery planning
De-risk new ventures and opportunities
Unforeseen volume spikes
Business continuity
Promotional coverage
Loan processing
Available 6 days a week
Underwriting
Available 24/7, 361 days a year
Services
Comprehensive lending support, on your terms
Explore outsourced lending services designed to strengthen every step of your loan operations:
Loan processing services
Accelerate every loan.
Move from catching up to getting ahead with AI-powered processes and a team of experts who review, validate, and prepare loans for funding. Improve accuracy, compliance, and member satisfaction at any volume.
Underwriting services
Strengthen every lending decision.
Go from uncertainty to confidence with round-the-clock underwriting support tailored to your credit union’s guidelines. Make sound and fast lending decisions while serving more members, even during peak demand.
Document services
Streamline every loan package.
Eliminate delays and errors with AI-driven automation, expert preparation, and delivery of accurate loan documents. Keep your lending process moving smoothly and free your team to focus on higher-value lending opportunities.
Call
services
services
Resolve every question faster.
Keep the loan line moving with dedicated call center support available during business hours, evenings, and weekends. Answer questions, resolve loan conditions, and win your partners’ trust with timely decisions.
Letter services
Deliver every lending message on time.
From welcome letters to counteroffers and adverse action notices, send timely communications that keep members informed. Support transparency, trust, and confidence throughout the lending process.
Outsource the work, keep the wins.
Partner with Origence Lending Services to scale without limits, and without adding staff. Our experts integrate seamlessly with your team, working within your specific guidelines to help boost capacity, accelerate loan process and deliver the exceptional member experience your credit union is known for.
success powered by partnership
Leading lending teams scale with
Origence Lending Services.
“Origence Lending Services has been absolutely essential to our program as far as starting it up. [They] allowed us to, with no funding department, be able to manage volume. We went from $180,000 in July to $13.8 million in December. I never could have staffed up properly in time. Utilizing [underwriting and funding] services really helped.”
Tony Kountoupis |
AVP of Indirect Lending
Austin Telco Federal Credit Union
“We're using Origence Lending Services to help us get through more loans, especially on days when our people aren't working, like holidays. Those are typically busy days for dealers. They want to sell the car, they want to get the loan funded. [We are] able to be there, be present as a credit union, and be able to serve our member even on those days when we're not actually working.”
Don Clark |
President and CEO
Sound Credit Union
“We were not able to provide underwriting services on the weekends until 8 p.m., filling in gaps during lunch hours or time off. That's really one of the big benefits [of Origence Lending Services]—to be able to just pick up the phone and call somebody and say, 'We need extra coverage.'”
Parker Luciano |
Indirect Program Manager
UNCLE Credit Union
“Credit unions should consider outsourcing some of the more technical aspects of their processes. This allows their teams to focus more on the dealer or member facing aspects, putting more thought and care into those interactions. Plus, having a business continuity plan is priceless!”
Lyla Elliott, CUDE, CCM |
Director of Consumer Loan Production
TwinStar Credit Union
“Since the time of our relaunch, we’ve originated 1,156 indirect loans and have had zero charge-offs—yes, zero charge-offs! The quality with Origence Lending Services is astonishing.”
Blair Korschun |
President and CEO
Christian Community Credit Union
powered by cuso expertise
Your lending in trusted hands
Across the country, lending teams are funding more loans, serving more members, and building stronger relationships with outsourced support from Origence, powered by expertise only a CUSO can deliver.
500K+
members served since 2020
$18B+
loans funded since 2020
175+
credit unions served
Insights that move lending forward
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Outsource the work, keep the wins.
Partner with Origence Lending Services to scale without limits and without adding staff. Our experts integrate seamlessly with your team, working within your specific guidelines to help boost capacity, accelerate loan processes, and deliver the exceptional member experience your credit union is known for.