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Your credit union's
growth engine, on demand.

Scale your lending without stretching your team or adding headcount. Serve more members, move loans faster, and keep service levels high—even in your busiest seasons, after hours, or over the weekends. With flexible outsourced lending support, you get expert coverage exactly when and how you need it.

The coverage you need. The service your members deserve.

From seasonal spikes to unexpected staff shortages, the demands on your lending team are only increasing. Your members expect quick approvals, regulators need accuracy, and every delay poses a risk to a valued relationship.

Origence helps your credit union stay ahead by connecting your team with the right people, technology, and expertise. Our outsourced lending services support every stage of your lending process—so your staff can stay focused on what matters most: growth and member service.

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Why Origence Lending Services

Your lending power, elevated.

Meet rising member expectations and manage fluctuating loan volume with ease. Origence Lending Services integrates directly into your lending process—working within your systems, following your credit union’s policies, and upholding the same standards your members expect.

Whether you need overflow coverage during high-demand periods or full-service loan operations, our team helps you process more loans, more efficiently, without ever compromising quality.

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After-hours, weekends, and holiday support
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PTO support
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Third-party platform support
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Overflow coverage
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Disaster recovery planning
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De-risk new ventures and opportunities
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Unforeseen volume spikes
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Business continuity

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Promotional coverage

Loan processing

Available 6 days a week

Underwriting

Available 24/7, 361 days a year

Services

Comprehensive lending support, on your terms

Explore outsourced lending services designed to strengthen every step of your loan operations:

Loan processing services

Accelerate every loan.

Move from catching up to getting ahead with AI-powered processes and a team of experts who review, validate, and prepare loans for funding. Improve accuracy, compliance, and member satisfaction at any volume.
Underwriting services

Strengthen every lending decision.

Go from uncertainty to confidence with round-the-clock underwriting support tailored to your credit union’s guidelines. Make sound and fast lending decisions while serving more members, even during peak demand.

Document services

Streamline every loan package.

Eliminate delays and errors with AI-driven automation, expert preparation, and delivery of accurate loan documents. Keep your lending process moving smoothly and free your team to focus on higher-value lending opportunities.
Call
services

Resolve every question faster.

Keep the loan line moving with dedicated call center support available during business hours, evenings, and weekends. Answer questions, resolve loan conditions, and win your partners’ trust with timely decisions.

Letter services

Deliver every lending message on time.

From welcome letters to counteroffers and adverse action notices, send timely communications that keep members informed. Support transparency, trust, and confidence throughout the lending process.

Outsource the work, keep the wins.

Partner with Origence Lending Services to scale without limits, and without adding staff. Our experts integrate seamlessly with your team, working within your specific guidelines to help boost capacity, accelerate loan process and deliver the exceptional member experience your credit union is known for.

success powered by partnership

Leading lending teams scale with

Origence Lending Services.

powered by cuso expertise

Your lending in trusted hands

Across the country, lending teams are funding more loans, serving more members, and building stronger relationships with outsourced support from Origence, powered by expertise only a CUSO can deliver.

500K+
members served since 2020
$18B+

loans funded since 2020

175+
credit unions served

Outsource the work, keep the wins.

Partner with Origence Lending Services to scale without limits and without adding staff. Our experts integrate seamlessly with your team, working within your specific guidelines to help boost capacity, accelerate loan processes, and deliver the exceptional member experience your credit union is known for.