From first ring, to final funding, faster
More calls answered, more loans closed
Loan applications stall when questions go unanswered or conditions linger unresolved. The constant back-and-forth phone calls traditionally associated with underwriting only slow things down. Our call center staff easily maintains those lines of communication, freeing your staff to focus on member needs.
From full-time coverage to overflow and after-hours, our team provides support to address counter-offers, approvals, declinations, and funding delays.
Maintain uninterrupted communications with after-hours call center availability.
Maximize loan volume without increasing your employee headcount.
Your lending partner—even when you’re off the clock
More ways to strengthen your lending strategy
Extend your capabilities without overextending your team. Explore new opportunities to enhance your lending performance through strategic outsourcing solutions:
Accelerate every loan.
Strengthen every lending decision.
Go from uncertainty to confidence with round-the-clock underwriting support tailored to your credit union’s guidelines. Make sound and fast lending decisions while serving more members, even during peak demand.
Streamline every loan package.
Eliminate delays and errors with AI-driven automation, expert preparation, and delivery of accurate loan documents. Keep your lending process moving smoothly and free your team to focus on higher-value lending opportunities.
Deliver every lending message on time.
Insights that move lending forward
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Origence Lending Services releases free eBook titled "Outsourcing for credit unions: Increasing productivity while reducing costs"Read more
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Keep every lending conversation on point.
Answer every call, keep every deal on track, and build stronger relationships with your partners through outsourced support that’s there when they need you most.