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Welcome to the ultimate origination experience.

Introducing a new generation of tried and true products...

Welcome to Origence arc

+ See press release

Origence arc Delivers New Digital Member Experience Combined with Industry Leading Origination Software Aurora, Colorado, July 26, 2022 —  Origence today introduced a new platform to access and leverage the company’s origination software. The platform, Origence arc, brings together Origence’s two powerful applications—its consumer loan origination system (LOS), and marketing automation—and combines them with a new digital member experience that will offer significant benefits for both credit unions and members. Announced to the credit union industry during the Lending Tech Live ’22 conference, arc sets the foundation for the future of Origence and its lending products. Tony Boutelle, Origence president and CEO, unveiled the company’s new arc platform during his opening keynote session. “Origence arc is a modern platform with the ability to transform the entire origination journey for credit unions and their members,” said Boutelle, addressing the 450+ credit union attendees at the conference “We know that the future of the lending industry is all about digital platforms – and Origence arc will help us create a new digital member experience that is one of the most significant advances we’ve engineered in years.”

Read full release here.

Lending 360 is now...

arc OS

[Origination System]

A comprehensive consumer loan and account origination system

All new...

arc DX

[Digital Experience]

Give your consumers the personalized experience they want

Intuvo is now...

arc MX

[Marketing Experience]

Seamless marketing automation, campaigns, and reporting

and the countdown begins for...

Major feature enhancements

Powered by Informed.IQ

Document processing is about to get a whole lot faster.

+ See press release

Irvine and San Francisco, CA; July 27, 2022 – Informed.IQ, provider of AI-based software to financial institutions and Origence, the nation’s leading lending technology solutions and services provider for credit unions, have announced a new partnership.

Informed.IQ will power Origence’s Document Process Automation functionality for Indirect Lending to automatically identify documents and validate financing policies, creating a better credit union, and dealer experience. Through accurate consumer income calculations and validation of applicant data, loan documents, and documented classification and stacking, loans are processed faster and more accurately, with reduced human errors and fraud risk, and added operational efficiency.

1,130 credit unions serving over 64 million members nationwide utilize Origence’s industry-leading lending technology solutions, for direct and indirect lending, including its consumer LOS arc OS (previously Lending 360), and the CUDL dealer network.

Through Origence’s 15,000+ dealer network, Informed’s technology will complement Origence’s technology to provide credit unions a way to streamline indirect loan processing, enabling faster loan funding, as well as provide dealers with a fast, convenient way to upload missing documents.

Read full release here.


Enjoy an increase in cost savings and team bandwidth with automation.


Reduce manual processes with a powerful automation engine.


See enhanced dealer/credit union partner relationships with speedier funding.

and a powerful new partner...

Meet Zest AI

Tap into the power of advanced machine learning for
more accurate credit scores and decisions.

+ See press release

Los Angeles, July 27, 2022 – Zest AI, the leader in expanding access to credit through better scoring, and winner of NACUSO’s 2022 CUSO of the Year Award, today announced its partnership with Origence, the nation’s leading lending technology solutions and services provider for credit unions.

Origence will integrate Zest AI’s Model Management System (MMS) credit scoring technology into the robust automated underwriting module for its consumer lending platform – arc OS (previously Lending 360) – providing credit unions partnered with Origence with unrivaled automated decisioning and more accurate credit scoring methods.

Credit underwriting with Zest AI’s machine learning algorithms allows a credit union to use thousands of data points to determine a credit score, meaning the lender can make more equitable credit decisions than when using traditional methods and other competing models. On average, Zest AI customers see a 25 percent increase in approvals without expanding risk tolerance. Approvals increase to around 40 percent when specific demographics like women and protected class borrowers are defined in analysis.

“Incorporating Zest AI’s advanced machine learning technology greatly enhances overall loan decisioning capabilities of our consumer lending platform,” said Brian Hendricks, Origence’s chief product officer. “We are excited to partner with Zest AI to provide unmatched automated underwriting and credit scoring capabilities that further simplify the lending process, benefitting both our credit union partners and their members.”


See full release here.

and we're not stopping here...

Don't miss out on the future of origination.

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Origence®… a new brand for the future of lending

For 25 years CU Direct has helped deliver a better digital lending experience, increase efficiencies, and fuel growth. With a vision to create the ultimate origination experience, we introduced a new brand for financial institution technology and solutions—Origence. Our new Origence website is where the journey begins…

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