Drive member engagement with digital communications and text messaging
Deliver a frictionless digital lending process with Origence and Eltropy
Faster, smoother, secure:
Better lending
Through a special partnership with Eltropy and Origence, credit unions using our Origence arc origination system can communicate with members via messaging and live chat for better pull-through rates and faster funding times of direct and indirect loans.
Increased member engagement
Raise message open rates as high as 98% and reduce response time to minutes with enhanced texting capabilities inside Origence arc.
Higher loan throughput
Automated loan status alerts, and notifications help members move more efficiently through the lending journey and improve funding times.
Enhanced staff satisfaction
Enable lending staff to work quickly and productively by messaging with members in real time while working off a single, easy-to-use, collaborative dashboard.
Easy implementation
Access Eltropy directly inside the Origence arc environment with easy-to-use functionality and highly configurable workflows.
Simplify your member communications
Loan status alerts
Text your members loan status updates in real-time
Bi-lateral messaging
Communicate with your members in real-time with 1:1 text messages
Document sync
Collect and sync documents securely
Live chat
Provide instant member support using arc DX with Eltropy’s embedded conversation panel
Bring the best of your in-branch experience to your digital communications
Real-time interaction
Communicate with members and provide loan status updates in real-time, ensuring a smooth and responsive experience.
Personal communication
Engage with loan applicants instantly via one-to-one text messaging and maintain a human touch.
Increase pull-through rates with automated
“pizza-tracker” type loan status alerts based on milestones
Collect and e-sign documents securely through SMS
Provide your members peace of mind with secure document collection links via text messaging. These links not only ensure security, but also convenience for your member.
We're here to help.
Learn more about growing and modernizing your lending operations.
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