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Support

Client & Product Support Hours

Monday – Friday, 5:30 a.m. PT – 6:00 p.m. PT
Saturdays, 6:00 a.m. PT – 2:00 p.m. PT

Closed on Sundays
Closed on holidays:

Contact Support

+1 (833) 908-0121

Client Training

Compass is your resource for online training, product information and releases—all in one convenient location.

System Status

Check the current status and view updates of Origence systems.

Consumer LOS & Indirect Lending
Mortgage

System Maintenance

Origence routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 5 a.m.(PT).

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Origence®… a new brand for the future of lending

For 25 years CU Direct has helped deliver a better digital lending experience, increase efficiencies, and fuel growth. With a vision to create the ultimate origination experience, we introduced a new brand for financial institution technology and solutions—Origence. Our new Origence website is where the journey begins…

Continue to Origence

Keep me on CUDirect.com

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Join us at
Lending Tech Live

Get the insight you need to lead the lending marketplace at our annual conference. Dynamic keynotes, insightful sessions, and industry experts will come together this summer to give you an unparalleled place to network and learn—don’t miss it.

 

Register now