Arizona Central CU: Turning unified workflows into faster lending performance with arc OS
for indirect and direct lending
Solutions
Loan Origination (Origence arc OS)
Indirect Lending
Lending Services
Watch Yvette Clay, chief lending officer at Arizona Central Credit Union, share how the credit union streamlined lending and strengthened performance by unifying its lending platforms with technology and support from Origence. With nine branches across Arizona, the credit union turned to Origence to eliminate inefficiencies and create one cohesive, automated system across both direct and indirect lending.
By bringing direct lending onto Origence arc OS, Arizona Central created a faster, more connected process that reduces manual work, minimizes errors, and improves collaboration between branches and back-office staff. The platform’s customizable workflows, advanced reporting, and document management tools have accelerated funding times and simplified preapprovals. The credit union also leverages Origence Lending Services to quickly scale in response to market needs—easily extending coverage and maintaining service levels during periods of high volume.
Learn how Arizona Central Credit Union is using Origence technology to unify processes, strengthen efficiency, and deliver a faster, more consistent lending experience for staff and members alike.
“[Origence] arc OS supports our goals by creating automation, customizing workflows, and creating an ideal process for our staff. It’s been easy to adopt and train on, and it includes all the communication from the branch side of things and the back-office operations into one platform.”
Yvette Clay, Chief Lending Officer
Arizona Central Credit Union
Arizona Central Credit Union
Phoenix, AZ
48,000 members
$724 million
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