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Industry Trends

Home improvement lending: How credit unions can win at the point of sale

The home improvement market is growing quickly. Discover how FI Connect helps credit unions capture more loans at the point of sale.
A woman paints a room inside a home.

The home improvement market is growing fast. Projected to surpass $400 billion by 2033, according to Growth Market Reports, it represents one of the largest lending opportunities credit unions have yet to fully tap. 

For years, that gap has been structural. Consumers typically sought financing after deciding on a project, often through a specialty lender or bank program connected to their contractor. By the time a member thought to check their credit union, the loan was already placed somewhere else. Credit unions were consistently missing a decision that was happening entirely outside their reach.

Embedded financing is changing that dynamic.

Why home improvement lending works differently 

Home improvement loans introduce complexity that standard personal or auto loans don’t have. There’s a third party involved: the contractor. That means the financing process must align with the contractor’s workflow, from application and approval through to funding and project completion.

This is a meaningful distinction. Unlike a discretionary personal loan, home improvement financing is tied to a specific, value-adding purpose. Loans are typically offered to prime-credit homeowners, and many borrowers eventually refinance into their mortgage once the improvements have increased their property value. The result is a loan category with a strong risk profile and clear member benefit.

For credit unions to participate in this market effectively, the infrastructure must match that complexity.

How embedded financing connects credit unions to the point of sale 

Embedded financing integrates directly into the contractor sales process. When a contractor presents financing options to a homeowner, the loan application flows through a platform that evaluates it against participating credit unions’ criteria and routes it to the right institution in real time.

This means credit unions gain access to loan volume they would otherwise never see, without having to build contractor relationships or develop specialized loan processing infrastructure independently.

The loans are designed for substantial projects including unsecured home improvement loans for things like pool construction, major interior renovations, and outdoor improvements. Milestone-based funding, where disbursements are tied to project progress, creates an accountability structure that protects loan performance and ensures funds are used as intended.

Behind the scenes, automation handles application evaluation, routing, identity verification, contractor payments, loan boarding, and compliance checks. Credit unions participate in a high-growth market without taking on the operational lift of managing it.

Loan portfolios and home improvement lending 

Home improvement lending offers credit unions something beyond loan volume. It’s a channel that diversifies the portfolio into a segment that’s been largely inaccessible, reduces dependence on traditional lending categories, and positions credit unions to meet members at a significant financial moment in their lives.

Members renovating their homes are making long-term investments. Having a credit union present at that moment, with competitive financing and a seamless experience, builds the kind of relationship that extends well beyond a single transaction.

Be ready where members need financing 

For credit unions looking to grow in markets where big banks have long held an advantage, home improvement lending is a channel worth understanding.

Origence helps credit unions access the home improvement lending market through embedded partnerships with established contractor networks, managing the end-to-end process so credit unions can participate without building the infrastructure themselves. Contact us today to ask questions, talk strategy, and learn more.

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