First Financial Maryland FCU: Launching and quickly scaling a successful indirect lending program
in indirect loans booked over 7 months
Solutions
Indirect Lending
Loan Origination
Hear Rob Wells, consumer lending manager at First Financial Maryland Federal Credit Union, share the impressive results achieved since launching their indirect lending program in May 2023. By year-end, First Financial Maryland booked over 500 high-quality loans totaling $16.8 million—all with no delinquency.
Rob explains how the simplicity of Origence’s indirect lending platform allowed the staff to focus on high-value tasks, including strengthening relationships with dealer partners, while enhanced cross-sell capabilities help the credit union retain and serve members beyond their initial auto loan.
“We were able to onboard over 1,100 new members, and as result of that, we were able to have about 9% of the members take additional services with us outside of the original auto loan. We’re really happy with those numbers.”
Rob Wells, Consumer Lending Manager
First Financial Maryland Federal Credit Union
About First Financial Maryland Federal Credit Union
Fort Worth, TX
68,500 members
$1.1 Billion
