Fort Worth City CU: Accelerating lending success with Origence arc

Since partnering with Origence in 2019, Fort Worth City Credit Union has transformed its lending operations, significantly boosting efficiency and member satisfaction. Samantha Penny, Fort Worth City CU’s consumer loan supervisor, shares how Origence's arc OS and arc DX have revolutionized their processes, making loan approvals faster and more efficient. From automated workflows to seamless communication via text messaging through Eltropy, Origence's solutions have improved both member and staff experiences. With exceptional support from the Origence team, Fort Worth City CU continues to streamline its lending process, empowering them to better serve their members every day.