Fort Worth City CU: Accelerating lending success with Origence arc
lending operations, communication, and customer satisfaction.
Solutions
Since partnering with Origence in 2019, Fort Worth City Credit Union has transformed its lending operations, significantly boosting efficiency and member satisfaction.
Samantha Penny, Fort Worth City CU’s consumer loan supervisor, shares how Origence’s arc OS and arc DX have revolutionized their processes, making loan approvals faster and more efficient. From automated workflows to seamless communication through Eltropy, Origence’s solutions have improved both member and staff experiences.
With exceptional support from the Origence team, Fort Worth City CU continues to streamline its lending process, empowering them to better serve their members every day.
“Since going live with arc DX, we’ve got a lot of feedback from members that it’s really helped simplify the lending process.”
Samantha Penny, Consumer Loan Supervisor
Fort Worth City Credit Union
About Fort Worth City Credit Union
$305 Million
