Sound CU: Boosting efficiency and lending reach with innovative solutions
loan processing with DPA
Solutions
Indirect Lending
Document Processing Automation
BPO Lending Services
Over the past 20 years, Sound Credit Union has leveraged a range of Origence solutions to better serve its 175,000 members and stay competitive in the fast-evolving lending landscape.
Don Clark, president and CEO of Sound Credit Union, shares how Origence’s document processing automation (DPA) transformed operations, cutting indirect loan processing time in half.
Hear Don detail how partnering with Origence Lending Services enabled Sound to provide seamless service during high-demand times such as holidays. With nearly one-third of its loan portfolio generated through Origence Indirect Lending, Sound has built a strong presence in auto lending and recently expanded its reach to the EV market through FI Connect.
“We recently implemented document processing automation. (. . .) We’re always looking for ways to be more efficient — How can we do more loans without adding more people? And what we’ve learned [is that] DPA technology has literally cut our processing time in half.”
Don Clark, President and CEO
Sound Credit Union
About Sound Credit Union
$3 Billion
