Skip to content
resources and support

We're here to help

A smiling female customer service representative wearing a phone headset

Lender Client Support Portal

Easily submit tickets and request assistance online, at your convenience. Our dedicated team of experts are here to help.

Dealership Support
Lending Services Support
Support Hours

Monday – Friday

4:30 a.m. PT – 6 p.m. PT

Saturdays
6 a.m. PT – 2:30 p.m. PT

Closed on Sundays

Closed on holidays:
New Year’s Day, Thanksgiving, Christmas Day

System Status

Check the current status and view updates of Origence systems.

Consumer LOS & Indirect Lending

System Maintenance

Origence regularly performs scheduled maintenance to enhance and improve system performance. Maintenance typically takes place between 10:00 p.m. and 4:00 a.m. (PT).

Client Training

Compass is your resource for online training, product information and releases—all in one convenient location.

Origence-Compass-full-color