Origence | Support

resources and support

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Lender Client Support Portal

Easily submit tickets and request assistance online, at your convenience. Our dedicated team of experts is here to help.

Dealership? Visit CUDL

Support Hours

Monday – Friday 
4:30 a.m. PT – 6:00 p.m. PT

Saturdays
6:00 a.m. PT – 2:30 p.m. PT

Closed on Sundays

Closed on holidays:
New Year’s Day, Thanksgiving, Christmas Day

System Status

Check the current status and view updates of Origence systems.

Consumer LOS & Indirect Lending

System Maintenance

Origence routinely performs system maintenance work to complete enhancements and improvements to our systems. Scheduled maintenance typically occurs from 10 p.m. (PT) until the following day at 4 a.m. (PT).

Client Training

Compass is your resource for online training, product information and releases—all in one convenient location.