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Origence arc DX
[Digital Experience]

Deliver a personalized digital member experience, anywhere, anytime.

Next generation online origination portal

Modernize your digital operations

Unify your loan origination, deposit account opening, online banking, and core systems for a digital-first experience.

Personalize the member experience

Deliver an intuitive member experience, save them time, and reduce errors with application prefills via home banking, core, and third-party database integrations.

Easily configure to your needs

Streamline application templates, add your voice & tone, and quickly activate third-party integrations.

Mitigate online fraud

Leverage best-in-class layered fraud solutions and integrations across your online lending and deposit account opening.

Built in harmony with arc OS origination system

Origence arc DX integrates seamlessly with arc OS for a true end-to-end origination platform that covers the entire member origination journey. Featuring automated underwriting, drag and drop workflow configurability, an AI-driven decision engine, and a deep library of modern integrations, arc OS brings everything together in a powerful single platform origination solution.

Dynamic online application

Make it easy for your members (or prospective members) to apply for a loan, become a member, or open a deposit account anywhere, anytime. Origence arc DX is a true digital omni-channel, omni-device experience.

arc DX HELOC and vehicle loan on iPhone
Features:
arc DX HELOC and vehicle loan on iPhone

Account origination

With the digital-first member top of mind, our account origination is the quick and reliable solution to onboarding with no paper, no manual entry, and no overhead costs.

Features:

arc DX: For every step of the member journey

Applying for a loan or opening an account is only the first step. From pre-approvals and account openings to prefilling forms and online signatures, arc DX speeds members toward their goals.

Status updates, reviews and notifications

Embedded eSign functionality

Upload documents and real-time decisioning

Integrated same-session account funding

Personalized cross-sell capabilities

Reliable & accurate verification​

Identity verification and fraud protection are carefully supported through third-party integrations to ensure the highest quality of accuracy while providing immediate results. Including but not limited to: Equifax Instatouch, Experian CrossCore precise ID®, SMS & email one-time passcodes, FIS Decision Solutions (QualiFile, ID Verification, OFAC), as well as SWBC’s Electronic Cash Management (ACH transactions and credit/debit card funding).

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Origence®… a new brand for the future of lending

For 25 years CU Direct has helped deliver a better digital lending experience, increase efficiencies, and fuel growth. With a vision to create the ultimate origination experience, we introduced a new brand for financial institution technology and solutions—Origence. Our new Origence website is where the journey begins…

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