Consumers CU: Streamlined auto lending with CUDL and arc OS
pull-through rates, member service, and relationships with auto dealers
Solutions
Consumers Credit Union has partnered with Origence since 2016, leveraging advanced digital solutions to enhance lending operations. Steve Owens, Consumers CU’s chief lending officer, highlights the significant improvements in indirect lending efficiency achieved through the use of CUDL, arc OS, and document processing automation.
Over the years, these tools have helped Consumers CU achieve better pull-through rates, enhance service satisfaction, and strengthen relationships with auto dealers.
Learn more about what Consumer CU values about working with a credit union service organization (CUSO) and how Origence is strategically aligned with the needs of credit unions and the communities they serve.
“Quality is up. Exceptions are fewer. Our customers and our dealer partners are more satisfied.”
Steve Owens, Chief Lending Officer
Consumers Credit Union
About Consumers Credit Union
$2 Billion
