Over the past decade, Service Credit Union has experienced impressive growth, increasing its monthly indirect lending loan volume from four to five million to an astounding 30 to 40 million. Heather DeForney, Service CU’s AVP of consumer lending, explains how partnering with Origence has enabled the team to maintain higher operational bandwidth, improve communication with dealers and members, and reduce operating hours. Discover how leveraging tools like SmartFund and AI-automated decisioning technology through Zest AI have streamlined decision-making, enhanced service delivery, and provided Service CU with the capacity to grow over the years.